Many of the troubleshoot pages recommend changing the print heads but this is an expensive gamble, especially as I cannot even print the alignment reports to check which one. I had a look at the print heads but now I keep getting "alignment failure". Once I changed the cartridge (genuine) still no luck. Initially the Yellow ink cartridge was low so I assumed it needed changing, even whilst low I could not print Black ink only. I have searched this forum and tried following previous advice, I have tried connecting via LAN, wireless, USB and Installed the latest drives along with the official software. Business PCs, Workstations and Point of Sale SystemsĬant print from my laptop to my Officejet Pro 8500a Plus, I only get blank pages which includes printing all diagnostic pages.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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